Forgot password
There are two ways – both right in the DasDing program.
Still know your password? Change it for everything in the app
- Open DasDing and sign in.
- At the top right, click 🔑 → Change password.
- Enter your old and new password.
The new password applies immediately to your whole DasDing account. Premium customers also tick “also use it for audiobooks” – that way you have one password for everything.
Forgot your password? Link by e-mail
- Open DasDing. In the sign-in window, click Forgot password?, then ✉ Link by e-mail.
- Enter your user name or e-mail address → Send link.
- You get an e-mail with a link. It is valid for 30 minutes and only once. In the browser you choose a new password – done, you sign in to the program with it.
This only works if an e-mail address is stored for your account. Best add one right away: in the program at the top right 🔑 → ✉ E-mail address. It isn't used for anything else. When you buy via the website, the address is already included.
No e-mail address stored? Request to the admins
- In the sign-in window, click Forgot password?, then 🤝 Request to the admins.
- Enter your user name and say under Message / contact how we can reach you.
- Send – an admin gets in touch with you and resets the password.
You don't need to be signed in for this. Afterwards you can change your password yourself as described above.